Roger
A. Williams, Founder of Logical Innovations
Logical Innovations
November 1989 - Present
Owner,
Application Developer
¨
Logical Innovations started as a
part-time business to provide supplemental income while my wife and I were
raising our eight children. All new
clients were the result of unsolicited referrals from satisfied customers. Eventually, I was able to replace my “day job” and devote
myself to servicing my own clients. Now
Logical Innovations has grown into a family business that allows me to work
closely with some of my children, whom are now adults.
Senior
Consultant
¨
Complete responsibility for
providing all phases of service that are appropriate to individual clients.
Services include business process analysis, systems requirements
specification, solution design proposals, prototype and application development,
system implementation and conversion of legacy data, training and support, and
additional customization as requested.
¨
Simultaneously balance the needs,
expectations and requirements of three to four clients at various phases of
project development while continuously showing progress and providing
deliverables on schedule.
Manager,
Custom Programming Division
¨
Created and staffed a new division
within CIS (the largest Platinum Accounting Systems VAR in the U.S.) that
provides custom applications to integrate or replace existing applications with
accounting, inventory and back office systems.
¨
Responsible for design, creation and
implementation of custom software solutions to provide competitive and
differentiating advantages for a diverse clientele.
¨
Developed, documented and
implemented application development standards, policies and procedures related
to project bidding, coding techniques, version control, testing requirements,
product releases, technical support and upgrades.
Director,
Information Services
¨
Managed the growth of information
services from 35 networked and standalone PCs into a 100 PC client server
network using Windows clients and multiple Novell and NT servers.
¨ Personally designed and developed robust, mission-critical software solutions using Visual Basic, SQL, Microsoft Office and MS Access.
¨
Services provided include support
for sixteen Internet domains, two remote email servers with global connections
via Internet, BBS, remote access server providing true network sessions, network
faxing and modem servers.
Network
Technology and Support Manager
¨
Responsible for the overall
management and support of a client-server network servicing 450+ local and
mobile users.
¨
Managed 15 individuals comprising
teams of network analysts, help-desk, PC technicians, and security
administration.
Director,
Application Development
¨
Managed three software development
teams each consisting of seven programmers and one supervisor.
¨
Developed and implemented systems
and procedures for estimating, tracking and reporting department costs and
revenues.
¨
Improved operating profits from 10%
loss to 15% profit margin in six months. Promoted
from manager to director after sustaining 21% profit within first year.
¨
Awarded Presidential Medal of
Excellence for reducing software development cycle by 25% while
achieving 75% reduction in application faults.
Director,
Information Systems
¨
Coordinated all computer systems and
I/S personnel for a 900 member, $120M division of a Fortune 500 corporation
using a nation-wide network of five HP3000s and five Novell LANs supporting 275
PCs.
¨
Directed systems and programming
staff, operations group, PC/LAN administrators, Advanced Technology team and
information center support staff.
¨
Streamlined staffing requirements
from 21 to 15 personnel while improving service level and corporate
productivity.
¨
While mid-level manager: Implemented
nationally accessible executive information system (EIS), designed and
implemented an automated customer service system that enabled 400% improvement
in response time and eliminated 75% of all call-backs, and installed CAD/CAM
system that cut new product design time in half while reducing scrap and
prototype expenses by two-thirds.
¨
As programmer/analyst: Developed
order entry system that automated product specification and increased order
accuracy.
¨
Unanimously inducted into CorryHiebert’s
President’s Club which is limited
to 1% membership.
Instructor,
Adult Education
¨
Taught various computer science
courses at Mercyhurst College including structured programming and
database design.
EDUCATION
¨
BS in Computer Technology.
3.8 G.P.A. Graduated
top of class.
¨
AA in Education.
3.5 G.P.A. President’s
List.
MILITARY
SERVICE
US Army
Aviation
June 1971 - August 1974
¨
Helicopter Crew Chief responsible
for ship maintenance and passenger safety.
Honorable Discharge.