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Roger A. Williams, Founder of Logical Innovations

Logical Innovations November 1989 - Present

Owner, Application Developer

¨        Logical Innovations started as a part-time business to provide supplemental income while my wife and I were raising our eight children.  All new clients were the result of unsolicited referrals from satisfied customers.  Eventually, I was able to replace my “day job” and devote myself to servicing my own clients.  Now Logical Innovations has grown into a family business that allows me to work closely with some of my children, whom are now adults.  I have over 20 years of industry experience in a wide variety of positions. 

RELATIVE EMPLOYMENT EXPERIENCE

Senior Consultant

¨        Complete responsibility for providing all phases of service that are appropriate to individual clients.  Services include business process analysis, systems requirements specification, solution design proposals, prototype and application development, system implementation and conversion of legacy data, training and support, and additional customization as requested.

¨        Simultaneously balance the needs, expectations and requirements of three to four clients at various phases of project development while continuously showing progress and providing deliverables on schedule.

 Manager, Custom Programming Division

¨        Created and staffed a new division within CIS (the largest Platinum Accounting Systems VAR in the U.S.) that provides custom applications to integrate or replace existing applications with accounting, inventory and back office systems.

 ¨        Responsible for design, creation and implementation of custom software solutions to provide competitive and differentiating advantages for a diverse clientele.

 

¨        Developed, documented and implemented application development standards, policies and procedures related to project bidding, coding techniques, version control, testing requirements, product releases, technical support and upgrades.

Director, Information Services

¨        Managed the growth of information services from 35 networked and standalone PCs into a 100 PC client server network using Windows clients and multiple Novell and NT servers.

 ¨        Personally designed and developed robust, mission-critical software solutions using Visual Basic, SQL, Microsoft Office and MS Access.

 ¨        Services provided include support for sixteen Internet domains, two remote email servers with global connections via Internet, BBS, remote access server providing true network sessions, network faxing and modem servers.

Network Technology and Support Manager

¨        Responsible for the overall management and support of a client-server network servicing 450+ local and mobile users. 

¨        Managed 15 individuals comprising teams of network analysts, help-desk, PC technicians, and security administration.

 Director, Application Development

¨        Managed three software development teams each consisting of seven programmers and one supervisor.

¨        Developed and implemented systems and procedures for estimating, tracking and reporting department costs and revenues.

¨        Improved operating profits from 10% loss to 15% profit margin in six months.  Promoted from manager to director after sustaining 21% profit within first year.

 ¨        Awarded Presidential Medal of Excellence for reducing software development cycle by 25% while achieving 75% reduction in application faults.

Director, Information Systems

¨        Coordinated all computer systems and I/S personnel for a 900 member, $120M division of a Fortune 500 corporation using a nation-wide network of five HP3000s and five Novell LANs supporting 275 PCs.

 ¨        Directed systems and programming staff, operations group, PC/LAN administrators, Advanced Technology team and information center support staff.

 

¨        Streamlined staffing requirements from 21 to 15 personnel while improving service level and corporate productivity.

 ¨        While mid-level manager: Implemented nationally accessible executive information system (EIS), designed and implemented an automated customer service system that enabled 400% improvement in response time and eliminated 75% of all call-backs, and installed CAD/CAM system that cut new product design time in half while reducing scrap and prototype expenses by two-thirds.

 

¨        As programmer/analyst: Developed order entry system that automated product specification and increased order accuracy.

¨        Unanimously inducted into CorryHiebert’s President’s Club which is limited to 1% membership.

Instructor, Adult Education

¨        Taught various computer science courses at Mercyhurst College  including structured programming and database design.

EDUCATION

¨        BS in Computer Technology.  3.8 G.P.A.  Graduated top of class.

¨        AA in Education.  3.5 G.P.A.  President’s List.

 

MILITARY SERVICE                             US Army Aviation                              June 1971 - August 1974

¨          Helicopter Crew Chief responsible for ship maintenance and passenger safety.  Honorable Discharge.